/ENGlobal
English
HelloInternational customer support.
Discuss this languageLanguagesMultilingual customer support.
Multilingual customer support.
Aligned with your markets.
Plan language coverage around your customer markets, regional preferences and support channels. We define proficiency requirements and assess candidates against the work your agents will handle.
- Explore
- 21 language options
- Plan around
- Your markets and regional variants
- Prepare
- Channel-specific assessment
LANGUAGE SOURCING OPTIONSExplore your language
Explore your language
requirements.
Review the language options below and share the markets, channels and coverage you need. Candidate sourcing and assessment are defined for each engagement.
21 language options to explore
/DEEurope
German
HalloGermany, Austria and German-speaking markets.
Discuss this language/FREurope
French
BonjourFrench-speaking markets; regional variant by brief.
Discuss this language/ESEurope
Spanish
HolaSpain and Latin America; regional variant by brief.
Discuss this language/ITEurope
Italian
CiaoItalian-speaking customer support.
Discuss this language/PTEurope
Portuguese
OláEuropean or Brazilian Portuguese by brief.
Discuss this language/NLEurope
Dutch
HalloDutch-speaking markets and terminology.
Discuss this language/RUEurope
Russian
ЗдравствуйтеRussian-language support, subject to sourcing.
Discuss this language/JAAsia Pacific
Japanese
こんにちはSpoken and written Japanese assessment.
Discuss this language/ZHAsia Pacific
Mandarin
你好Writing system and regional requirements by brief.
Discuss this language/YUEAsia Pacific
Cantonese
你好Voice and written requirements assessed separately.
Discuss this language/KOAsia Pacific
Korean
안녕하세요Korean-language support and terminology.
Discuss this language/THAsia Pacific
Thai
สวัสดีThai spoken and written support.
Discuss this language/VIAsia Pacific
Vietnamese
Xin chàoVietnamese-language customer support.
Discuss this language/IDAsia Pacific
Indonesian
HaloVoice or written support matched to the role.
Discuss this language/MSAsia Pacific
Malay
HeloMalay and English bilingual support.
Discuss this language/FILAsia Pacific
Filipino
KumustaFilipino and English customer support.
Discuss this language/HISouth Asia
Hindi
नमस्तेWritten support; voice subject to assessment.
Discuss this language/PASouth Asia
Punjabi
ਸਤ ਸ੍ਰੀ ਅਕਾਲWriting system and proficiency matched to your brief.
Discuss this language/ARMiddle East
Arabic
مرحباًDialect and written requirements by brief.
Discuss this language/KMAsia Pacific
Khmer
សួស្តីKhmer spoken and written support.
Discuss this languageNeed a language beyond this list?
There’s no matching language here. Share your requirements so we can assess a sourcing plan.
Language sourcing is assessed for each engagement. Candidate availability, regional variants, proficiency requirements and coverage are confirmed during scoping and recruitment.
ADDITIONAL LANGUAGES
Additional language requirements.
For languages outside the main list, share the target market and the work agents would handle. We’ll assess the sourcing approach and language evaluation required.
SwedishNorwegianDanishFinnishPolishCzechSlovakHungarianRomanianBulgarianUkrainianGreekTurkishHebrewPersian / FarsiUrduBengaliTamilTeluguBurmeseSinhalaNepaliSwahili
Ask about another language BUSINESS AND LANGUAGE PREPARATIONLanguage proficiency.
Language proficiency.
Business-specific training.
Effective multilingual service combines language proficiency with product knowledge and clear procedures. We define regional preferences, business terminology and channel-specific standards, then incorporate them into onboarding and quality reviews.
Read our multilingual support guide- The right regional language variant
- Assessment for your actual channels
- Your products and terminology
- A clear language-quality review plan
LET’S DISCUSS YOUR REQUIREMENTSPlan your multilingual
Plan your multilingual
support coverage.
Share your target markets, language requirements and support channels. We’ll assess the team structure and sourcing approach for your operation.
Request a proposal A scope tailored to your requirements.