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Systems index — six builds Every system ships with a number S/01 — S/06

Systems that
pay for themselves.

Six systems. Each one installed inside the stack you already run, and each one accountable to a number — conversations resolved, calls answered, leads converted, invoices cleared. Below: what we build, what doing it by hand costs, and the evidence. Start with the workflow that hurts most.

S/01 — SUPPORT
S/01 AI Support Agents

Support that answers in seconds, not shifts.

When Klarna switched on its AI assistant, it handled 2.3 million conversations in the first month — the work of 700 full-time agents — cut average resolution from 11 minutes to under two, and drove 25% fewer repeat inquiries. We build that class of system at your scale: trained on your docs, policies, and ticket history, resolving the routine majority end to end and handing humans the hard cases with full context attached.

What we build
  • An AI agent trained on your help docs, policies, and full ticket history
  • End-to-end resolution for refunds, order status, and account questions — not canned replies
  • One brain deployed across web chat, email, and social
  • Human handoff with the full conversation attached — customers never repeat themselves
  • Monthly tuning against your live resolution and satisfaction numbers
Automate my support
700

full-time agents' worth of support handled by one AI assistant in month one — 2.3M conversations

Klarna, 2024
2min

average resolution in month one — down from 11 minutes, with 25% fewer repeat inquiries

Klarna, 2024
80%

of common support issues resolved autonomously by 2029 — at 30% lower operating cost

Gartner
SPEC — S/01
Input
Tickets, chats, emails
Output
Resolved conversations
Integrates
Your helpdesk + CRM
Live in
3–4 weeks
S/02 — VOICE
S/02 AI Voice Agents

The phone gets answered. Every ring, every hour.

Around 74% of small-business calls ring out during busy periods, and 85% of those callers never try again. That is revenue already earned, then dropped on the floor. Our voice agents pick up on the first ring — quoting hours and pricing, booking appointments, qualifying callers, and routing the urgent ones straight to your team.

What we build
  • A voice agent that answers 24/7 in your business's tone — not a phone tree
  • Appointment booking and rescheduling wired directly into your calendar
  • Caller qualification with instant routing for urgent or high-value calls
  • FAQs, hours, and pricing handled without a transfer
  • Full transcripts and call outcomes logged to your CRM automatically
Answer every call
74%

of small-business calls go unanswered during busy periods — and 85% of those callers never call back

Hicira · AInora
75%

average cut in missed calls after an AI receptionist goes live

AInora · NextPhone
73%

of calls resolved end to end — no transfer, no callback

NextPhone · 347K-call analysis
SPEC — S/02
Input
Inbound calls, 24/7
Output
Bookings + routed callers
Integrates
Calendar + phone + CRM
Live in
2–3 weeks
S/03 — PIPELINE
S/03 Lead Generation Engines

A pipeline that fills itself.

Speed decides deals: leads contacted within the first minute convert at rates up to 391% higher, and 35–50% of sales go to whoever responds first. Most businesses reply in hours. We build engines that find prospects, enrich them, write outreach that reads like a person wrote it, and answer every inbound inquiry in seconds. You stop paying for leads twice — once to generate them, again when they go cold.

What we build
  • Prospect sourcing and enrichment matched to your ideal customer profile
  • Personalized outbound at scale — email and LinkedIn, in your voice
  • Sub-minute inbound response that qualifies and books to your calendar
  • Lead scoring so your reps spend hours only on likely buyers
  • Follow-up sequences that run to completion — every lead, every time
Fill my pipeline
+391%

higher conversion when a lead hears back within the first minute

InsideSales · Vendasta
22%

reply rate on AI-personalized outbound (18–22% typical) — generic blasts get 8–10%

LeadSpot Benchmark, 2025
+73%

more qualified leads within six months for B2B teams running AI lead generation

Click Vision, 2025
SPEC — S/03
Input
Your ideal customer profile
Output
Qualified calls, booked
Integrates
CRM + email + LinkedIn
Live in
3–4 weeks
S/04 — OPS
S/04 Workflow & Back-Office Automation

A back office that clears itself overnight.

Best-in-class automated AP teams process an invoice for $2.78; manual peers pay $12.88 or more — and wait 17.4 days instead of 3.1. That spread is a salary hiding in your paperwork. Before you post another admin job listing, we automate the repetitive 70% of the role: invoices read, matched, and entered; onboarding checklists that run themselves; data that moves between systems without anyone retyping it.

What we build
  • Invoice capture, PO matching, and entry into your accounting system
  • Client and employee onboarding flows that execute end to end
  • Data syncs between CRM, ERP, and spreadsheets — no re-keying, no drift
  • Document generation on trigger: quotes, contracts, reports
  • Exception queues so humans only see what genuinely needs judgment
Clear my back office
$2.78

to process one invoice, automated — manual peers pay $12.88 or more

Ardent Partners, 2025
3.1days

per invoice cycle, versus 17.4 days for manual processes

Ardent Partners, 2025
8+ h/wk

reclaimed weekly by AP teams — with month-end close 2–5 days shorter

NetSuite · Nanonets
SPEC — S/04
Input
Invoices, docs, form data
Output
Matched, posted, filed
Integrates
Accounting + ERP + CRM
Live in
3–4 weeks
S/05 — SIGNAL
S/05 AI Analytics & Forecasting

Forecasts that update themselves.

Gut-feel spreadsheets carry a price: stockouts you didn't see coming, cash tied up in inventory you didn't need, decisions made a quarter late. AI-driven forecasting cuts forecast error by 30–50% and stockout losses by up to 65% — and typical implementations show measurable ROI inside 6–12 months. We layer the models on the data you already have.

What we build
  • Demand and revenue forecasts trained on your own sales history
  • Churn and cash-flow early warnings, delivered before the quarter turns
  • Dashboards that answer plain-English questions about your data
  • Automated weekly reporting — no analyst hours burned on assembly
  • Inventory recommendations tuned to your actual lead times
See around corners
50%

forecast error with AI demand models (30–50% typical reduction)

McKinsey
65%

lost sales from stockouts, at the top of the measured range

McKinsey
30%

inventory levels (20–30% lower), with ROI typically inside 6–12 months

McKinsey · ToolsGroup
SPEC — S/05
Input
Your sales + ops history
Output
Forecasts + early warnings
Integrates
ERP + BI + spreadsheets
Live in
4–6 weeks
S/06 — BESPOKE
S/06 Custom AI Systems & Integrations

When no tool fits, we build the one that does.

Delivery Hero saves roughly 200 hours a month on n8n automations. StepStone cut a two-week integration to a two-hour prototype — 25 times faster. This is the glue work: bespoke agents wired into your CRM, inbox, database, and ERP that research, decide, and act where no off-the-shelf product can. Gartner expects 40% of enterprise applications to carry task-specific agents by the end of 2026. The stack you already run is the platform.

What we build
  • Multi-step agents on n8n, Make, and Zapier — orchestrated, monitored, documented
  • Direct OpenAI and Anthropic API integrations inside your existing systems
  • Cross-system workflows: CRM to inbox to database to ERP, one motion
  • Internal copilots trained on your SOPs and institutional knowledge
  • Monitoring, fallbacks, and human escalation built in from day one
Build my system
200h/mo

saved every month by Delivery Hero with n8n automations

n8n case study
25×

faster: StepStone turned a two-week integration into a two-hour prototype

n8n case study
$3.70

average return per $1 invested in generative AI

IDC · Microsoft
SPEC — S/06
Input
The workflow nothing fits
Output
A bespoke agent that runs it
Integrates
n8n · Make · Zapier + APIs
Live in
Scoped at audit
SYS.07 — MODELS
( 07 ) Engagement models

Start where it hurts most.

No big-bang engagement required. Pick your most painful process; we automate it first, prove the return, and expand only when it's paying for itself.

E/01

The Pilot

One workflow, automated end to end. We baseline your most painful process — missed calls, slow follow-up, invoice drag — automate it, and prove the return in the P&L before anything expands. First date, not marriage.

Scoped after your free audit.
E/02

Systems Partner

A standing build-and-maintain engagement. We ship new systems in priority order, stand guard over the ones already live, and tune everything against your real numbers each month. When something needs adjusting, our phone rings — not your Saturday.

Scoped after your free audit.
E/03

Full Autopilot

The operations-wide rebuild: support, phones, pipeline, back office, and reporting engineered as one coordinated set of systems — with a single partner accountable for the whole line.

Scoped after your free audit.
( 08 ) Due diligence

The questions we hear before every build.

Your first system typically goes live inside 30 days: audit in week one, blueprint in week two, build and testing in weeks three and four. Larger multi-system builds run longer, and we tell you exactly how much before anything starts. What we don't do is consulting theater — if a pilot can't show measurable return within a quarter, we won't propose it.

Orchestration runs on n8n, Make, or Zapier — chosen per job, not per fashion — with direct OpenAI and Anthropic API integrations where deeper reasoning is required. Everything wires into the CRM, helpdesk, and accounting stack you already run. You own every account, credential, and workflow we create; the documentation is yours from day one.

We do. Every build ships with monitoring, fallbacks, and human escalation, and our engagements include ongoing tuning against your live numbers. When a vendor changes an API or a workflow needs adjusting, that's our phone that rings — not your Saturday that disappears. And because everything is documented, you're never locked in.

Yes — that's the design constraint, not a feature request. We map how your business actually works before we build, then wire into your existing tools via API, webhook, or email; if a system can send or receive data, we can connect it. Your customers notice faster service. They never notice a seam.